Question 1

Is there a waiting list to get into your Before & After School Program?

Accepted Answer

Depending on the school in which you are planning to register, there may or may not be a waiting list. We have some programs that aren’t full, and others in which we are already at or nearing capacity.

Question 2

Can I register my children at any time during the year?

Accepted Answer

Yes if space is available. If you are registering during the school year, the complete registration package and non-refundable registration fees must be returned with a calendar for the month that you wish your children to begin using the program. The appropriate month’s calendar can be obtained by emailing the Program for the school your children attend.

Question 3

If I am already registered in one of your Programs, how do I guarantee space for next year?

Accepted Answer

To ensure that you have a space, please ensure that the completed Registration Package is returned by the spring due date provided on the cover letter.

Question 4

If my child is sick or won’t be attending a session, will I receive a credit?

Accepted Answer

If your child is sick and you call in to cancel a session, there is no credit. We have already staffed according to our numbers for the day and cannot cancel staff on short notice.

Question 5

Is it alright if my child attends a session that wasn’t previously booked?

Accepted Answer

Yes, provided there is space. You must phone or text in advance to inquire; do not email. Ideally we ask for a minimum of forty-eight (48) hours’ notice, but we can often accept additional uses at the last minute.

Question 6

What happens if I am late picking up my child?

Accepted Answer

There is a Late Fee levied: $25.00 for each fifteen (15) minutes, or portion thereof, that you are late. Blizzard days are exempted. If you are going to be late, please contact the program so that staff is aware. Children also worry and if we know you will be late, we can reassure your children that you are on your way. After three late pick-ups, Late Fees double for the duration of the school year or services will be discontinued.

Question 7

Does my child have to participate in programming? My child doesn't like crafts.

Accepted Answer

We do a great deal of programming and teaching around the themes we investigate and the crafts we create each month. Craft time gives children the opportunity to stretch their imagination, develop fine motor skills, discover their creativity, and learn new skills (such as problem solving) thereby gaining new knowledge and confidence. If a child absolutely refuses to participate, they may choose to sit with the group and do a solitary quiet activity such a reading a book. Also, craft time can (and often does include) experiments, and exploration, and fosters self-expression. Not all crafts are mandatory, however we encourage everyone to try their best!

FAQ's

Note: All Registrations are now done via Brightwheel